The basis for all of its work and its most important asset is the trust of the population. In order to ensure this remains so and to continuously improve its work, the GRC is subject to a number of voluntary coordinated control mechanisms. Projects with public funding are subject to regular control of the responsible federal ministry or the Bundesverwaltungsamt administrative office. The GRC is compliant with special conditions as apply to international projects co-funded by the EU or federal ministries.
We accept the following methods of payment: Please mention your order number and keep in mind that an international bank transfer might take a few days.
This method of payment is currently only available in the Netherlands. Every time you place an order, you will receive a confirmation email. Sometimes confirmation emails are caught in spam or junk folders, so be sure to check there first.
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Delivery times vary according to your selected delivery address, availability of your items and the time of day you place your order.
As soon as your order is dispatched, you will be sent an email confirmation with a PostNL tracking tsrm:. Within a few hours, the link becomes active and you can track your order through each step of the delivery process. Some email providers may route our emails to your spam or junk folder. Be sure to check these folders if you do not see the email cating your inbox.
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If there is a problem with your refund we will contact you by phone or email. You can reset your password by receiving a password reset email. If you don't remember the email address you registered with or no longer have access to it, please contact our customer service.